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Specialized capability

IBM Maximo, made to deliver on what it was sold to do.

Maximo is one of the most capable EAM platforms in the world, when it’s configured, adopted, and integrated well. We’ve spent decades inside Maximo deployments at utilities, federal facilities, manufacturers, and public agencies, doing the unglamorous work that separates a Maximo license from a working maintenance program.

Why a dedicated Maximo practice

We’re vendor-agnostic, and we know Maximo cold.

Most of our work is platform-agnostic, we help clients design programs and processes that work regardless of which EAM/CMMS they run. But Maximo shows up in a lot of the situations we’re called for, and over the years we’ve built deep, hands-on experience with the platform: its quirks, its strengths, the places it bites teams that don’t know what to watch for, and the ways it pays back when you do.

If Maximo is your system of record, you don’t want a consultant figuring it out on your dollar. You want someone who’s already lived through the migration scars, the configuration tradeoffs, and the integration patterns that work. That’s the practice.

Engineers reviewing Maximo workflows on screen
What we do with Maximo

Maximo-specific capabilities.

MAS migration & modernization

Maximo Application Suite is the path forward, but the move from Maximo 7.6 is rarely a lift-and-shift. We help organizations plan the migration around what they actually use, what they should drop, and what new capability they should pick up along the way.

  • Migration readiness assessment & gap analysis
  • Containerization, OpenShift & cloud-deployment planning
  • License-model translation & AppPoint optimization
  • Phased cutover strategy with parallel-run de-risking

Implementation recovery

When a Maximo rollout has stalled, lost executive sponsorship, or quietly become “the system nobody likes,” we come in and rebuild adoption from the workflow up, not from the slide deck down.

  • Adoption diagnostic with planners, supervisors & crews
  • Workflow simplification & screen rationalization
  • Asset hierarchy & master data cleanup
  • Relaunch plan with executive & field engagement

Configuration & workflow design

The configuration choices made in the first six months of a Maximo deployment shape what your team fights with for the next ten years. We help you make those choices intentionally, with the field in mind.

  • Work-order types, statuses & lifecycle design
  • Automation scripts & workflow engine configuration
  • Application Designer screen tuning by role
  • Conditional UI, escalations & SLA configuration

Asset hierarchy & data model

A clean, field-meaningful asset hierarchy is the single highest-leverage decision in any Maximo deployment. We design hierarchies that planners can navigate, reliability engineers can analyze, and crews actually recognize as the equipment in front of them.

  • Location vs. asset structure design
  • Classification, attributes & meter standards
  • Site / org / set architecture for multi-facility orgs
  • Master data governance & stewardship model

Reporting & analytics

Out-of-the-box Maximo reporting rarely tells leaders what they need. We design the dashboards, KPIs, and reports that turn Maximo from a system of record into a source of decisions.

  • KPI design for executives, planners & reliability
  • BIRT report development & Cognos integration
  • Maximo Health, Predict & Monitor enablement
  • Power BI / Tableau / Cognos data pipeline design

Integration architecture

Maximo is only as useful as the systems it talks to. SCADA, GIS, ERP, mobile, IoT, document management, we design integration patterns that hold up to real operations volume.

  • SCADA & historian integration patterns
  • GIS (Esri / ArcGIS) bi-directional sync
  • ERP / financial integration (SAP, Oracle, Workday)
  • Mobile, Anywhere & Watson IoT enablement
When organizations call us in

Common Maximo situations we’re built for.

Situation 01

“We bought Maximo three years ago and adoption is below 40%.”

The license is paid for, the rollout happened, and somehow most planners are still working out of spreadsheets. We diagnose where the workflow broke down with the field and rebuild adoption with the people doing the work.

Situation 02

“IBM is sunsetting our version and we need to move to MAS.”

The migration timeline is fixed, the scope is fuzzy, and your team needs an honest plan that protects what works in 7.6 while picking up what MAS actually buys you. We’ve done this enough times to know where it gets hard.

Situation 03

“We have Maximo, but the data is a mess.”

Inconsistent asset records, hierarchies that don’t reflect the field, master data that nobody trusts. We design the cleanup, the stewardship model, and the governance to keep it from drifting again.

Situation 04

“Our integrations broke and nobody knows how they were built.”

The original integration vendor is gone, the documentation is incomplete, and the SCADA-to-Maximo feed has been silently failing for six months. We reverse-engineer, document, and rebuild integration architecture you can support.

Situation 05

“Leadership wants metrics and Maximo isn’t giving them.”

The data is in Maximo, somewhere, but nobody can extract anything a director wants to look at on a Monday. We design the KPI structure, the reports, and the data pipelines that turn Maximo into decision support.

Situation 06

“We need a Maximo health-check before the next budget cycle.”

A focused, time-boxed diagnostic that gives leadership a candid read on whether the platform is delivering, what’s holding it back, and the ranked moves that would actually pay back inside one fiscal year.

Engagement shape

What a Maximo engagement looks like.

4–6 wks
Maximo health-check & ranked remediation plan
3–9 mos
Implementation recovery, MAS migration, or configuration rebuild
12+ mos
Enterprise Maximo program enablement & coaching

Most Maximo engagements start with a focused diagnostic. We sit with planners, schedulers, and reliability engineers, watch the work flow alongside field technicians and crews, look at how the platform is configured, and pull together a candid picture of what’s delivering and what isn’t. From there, the shape of the work, recovery, migration, or build, gets sized to what your team can actually absorb.

Outcomes

Built to outlast us.

Every Maximo engagement leaves behind specific, concrete things your team can point at, defend, and run with after we’re gone. Below is what that usually looks like.

A Maximo platform your team uses by default

Planners stop maintaining a parallel spreadsheet. Supervisors stop printing work orders to mark up by hand. The system becomes the path of least resistance, not the tax you pay before doing the real work.

Configuration your team can maintain

Documented workflows, automation scripts, and screen configurations that your administrators can change without calling the original implementer. The opposite of a black box.

Data leadership can act on

A reporting layer that surfaces backlog, compliance, planning effectiveness, and reliability trends in formats a director, a board, or a budget committee can read in five minutes.

A Maximo program, not just a Maximo deployment

Governance, change management, training, and a clear roadmap for the next 24 months. The system becomes a managed program with owners and outcomes, not a project that ended when implementation closed.

A note on independence

We don’t resell Maximo. We don’t take referral fees.

Whites Elm is not an IBM reseller, a software partner with revenue-share incentives, or an implementation arm of any vendor. If Maximo is the right platform for your organization, we’ll help you get the most out of it. If it isn’t, we’ll say so. Our advice is paid for by you, only.

Start the conversation

Maximo not delivering what it promised?

A 30-minute call is usually enough to read the situation, name the highest-leverage move, and decide whether it’s something we should help with, or something your team can do without us.

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Maximo configuration session